Group Jobs
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The Role of Technical Health & Safety AdvisorMy client is offering a compelling opportunity for a Technical Health and Safety Advisor. You will deliver health and safety guidance, support, recommendations, and solutions to our clients as part of our comprehensive health and safety service. Additionally, you will contribute to the formulation of policies and the enhancement of client services. The position requires Monday to Friday availability with standard hours from 9:00 a.m. to 5:30 p.m., although flexibility is necessary to accommodate fluctuating business demands. Successful candidates can anticipate substantial prospects for career advancement. This full-time role is based onsite at our downtown Toronto office near Union Station.Day-to-Day Duties and ResponsibilitiesAs a Technical Health & Safety Advisor, your duties will include: * Performing Annual Review of the client's documentation and provided advice for implementation of their program. * Reading and analyzing a client's health and safety policies and other related documentation for the purposes of providing advice, support, solutions and/or recommendations * Writing and revising health and safety policies in the context of the expansion of our services to other provinces * Developing material and tools for additional services to clients (audits, training, etc…) * Conducting research on best practices and legislation and synthesize the information into coherent tools/products * Provide help on the OHS Advice phone line when required, providing relevant and correct health and safety advice, support, solutions and recommendations to our clients in a professional, efficient and practical manner * Completing internal reports following conversations and communications with clients regarding their health and safety issues * Achieving internal key performance indicators Education/Experience * A degree, diploma or certificate from an accredited health and safety education or training program * A minimum of 3+ years of relevant health and safety training and work experience * CRSP designation or working towards What you Bring to the Team * A thorough knowledge of the Occupational Health and Safety legislation and related regulations in Canada * Excellent communication and writing skills * Analytical mind and synthesis skills * Very strong time management skills * An ability to work independently, as well as a team player * A high level of computer literacy Perks and Benefits * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location (Right near Union Station) * Vacation Days increase after 2 and 5 years' service 47696CNINDCAN
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Recruitment Delivery Consultant - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution.Established in 1988, we now have over 30 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven success in permanent, temporary and contract recruitment and we pride ourselves on having a fast, efficient and consultative service with an enviable client base.We value our client relationships, operate with an honest and ethical attitude and love what we do! We're rated #1 Recruitment Agency on Trustpilot based on 1,300+ reviews. (April 2022) The Portfolio Group are perfectly placed to assist you in recruiting for any of our core divisions: Payroll, Credit Control, HR & Reward and Procurement plus we can assist with other business operations appointments including but not limited to the following functions: * Credit Control & Finance * Governance, Risk Management & Compliance * Health & Safety * HR and Compensation, Benefits & Reward * IT - Development, Projects & Services * Legal Services * Payroll & Tax * Procurement & Supply Chain * Sales and Marketing, PR & Communications.The Portfolio Group is an award-winning Recruitment Agency having won places on The Sunday Times 100 Best Small Companies to Work For - most recently achieved in 2017, The Sunday Times Fast Track 100 (Twice) and most recently, being ranked in The Recruiter Hot 100 2021 and being shortlisted for Recruitment Agency of the Year - Medium (50-99 employees) in 2021. Key Responsibilities * You'll be able to take on live roles from existing consultants and existing clients so you hit the ground running * You will be able to work on multiple roles at one time. * Identify new candidates through research and knowledge of the market * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage your candidates through the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating candidates via telephone and email * Achieve agreed KPIs on a monthly basis Experience * Previous recruitment experience is preferred * Advanced communication skills with a high ability to negotiate with candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with amazing facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips previously…
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* £27,000-32,000 FTE DOE. plus £3k night allowance * Remote position. * Must be able to attend training induction that runs twice a month. * Shift Pattern: Mon, Tues, Weds 8pm-8amAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * Maintaining an active caseload of STC/ Video clients, including online CBT and Power to Recover clients - up to 6 clients on an allocated day Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * Registered member of the BACP * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £60 per month for supervision * Inhouse supervision * Monthly incentives such as weekends away! * Supervision * 25 Days Holiday + Bank Holidays (plus an additional 2 days after 2 years service) * Birthday Off/Mental Health Day * Profit Share Scheme * Perkbox (staff discount scheme) * Christmas bonus after 3 years of service * Contributory Pension Scheme * Fab Fridays- dress down & free treats * Allied Pride Network * Social events throughout the year * Free breakfast on Mondays * Fresh fruit delivered to the office each week * Free annual flu vaccine * Private health insurance after 5 years service * Life Insurance * Discounted eye test * Discounted glasses/contact lenses prescription 967166LS1R16INDFIR
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Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Team Leader.You will be assisting the team of Advisors in their daily objectives by providing them with assistance and support, ensuring that the team deliver an exceptional service. You will be on the front line of the service working alongside the counselling and legal teams, triaging overflow calls coming into the service and offering in the moment reassurance to clients accessing the helpline, transferring them to counsellors and legal specialists as quickly as possible. Day-to-Day * Leading and supporting the team to maintain required productivity levels, ensuring that they are achieving service levels and daily goals * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed. * Providing in the moment feedback and coaching to the Advisors as well as reviewing quality assessments and training. What you Bring to the Team * Track record of meeting and exceeding KPI's and targets and a desire to instil the same behaviours into the team * Excellent communication and written skills and an ability to provide great customer service * Self-sufficient, innovative, and driven with the ability to work independently or as part of a team whilst being able to appropriately prioritise workload. * Supervisory or managerial experience Benefits * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2-and 5- years' service * Private medical insurance after 5 years' service * Pension Plan and Life Insurance plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink * Company incentives, access to discount schemes 48777LSINDMANJ
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Looking to take your first step into the world of Marketing?Ignite your career by becoming a vital part of our dynamic marketing team in the heart of vibrant Blackfriars, London! As a Marketing Data Executive, you'll play a pivotal role in accelerating our online presence and contributing to our exciting growth plans.Immerse yourself in an empowering environment that not only values your drive but also fuels your personal and professional development. Join a team that thrives on collaboration, innovation, and achieving common goals. Our office is filled with fantastic perks, providing the ideal setting for high achievers to flourish.Step into the spotlight as a key player in our Marketing team, crafting impactful Salesforce campaigns and becoming the go-to problem solver for Sales and Marketing. You'll uphold best practices, report performance metrics, and ensure seamless lead follow-ups. Beyond mastering Salesforce, you'll dive into the realm of Marketo automation, progressing into the analysis of data for audience insights and campaign assessment. YOU? * Can do attitude, keen to learn and grow! * You must be an optimist and able to focus on tasks until completion. * Have attention to detail and curiosity. * Understand the value of data and have ambitions to develop in this field. * Experience with Salesforce an advantage * Experience or qualification in technical field - IT, Maths, Science * Good knowledge of MS Excel If you're passionate about the value of data and aspire to grow in this field, seize this perfect opportunity! P46595CCINDLON
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The role of a Health & Safety Consultant is crucial in ensuring that organizations maintain safe and healthy working environments for their employees.This is a field-based position, working in Toronto. A valid G license is required for this role. Here's a breakdown of the key aspects of this role: 1 Providing Advice and Support: As a Health & Safety Consultant, your primary responsibility is to offer guidance, recommendations, and solutions to clients regarding health and safety practices. This involves assessing risks, understanding regulatory requirements, and suggesting measures to mitigate potential hazards. 1 Client Interaction: You'll be actively engaging with clients, both virtually and onsite, to understand their specific needs and challenges. This may include conducting audits, evaluating operations, and providing tailored advice to improve safety standards. 1 Development of Health & Safety Management Systems: You'll work closely with clients to develop comprehensive health and safety management systems tailored to their business operations. This includes drafting relevant policies, procedures, and training programs to ensure compliance with regulations and best practices. 1 Project Work and Collaboration: Alongside your day-to-day client interactions, you may also be involved in larger projects aimed at enhancing health and safety practices or developing new solutions. Collaboration with other consultants is essential to meet client expectations and achieve business objectives. 1 Compliance and Regulatory Knowledge: A deep understanding of Occupational Health and Safety legislation is imperative in this role. You'll need to stay updated on relevant laws and regulations to ensure that clients remain compliant with legal requirements. 1 Education and Experience: A degree or diploma in a relevant field, coupled with a minimum of 5 years of experience in health and safety, is typically required for this role. Additionally, having or pursuing OHS designations demonstrates a commitment to professional development in the field. 1 Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively engaging with clients, understanding their needs, and conveying complex information in a clear and concise manner. 1 Time Management and Flexibility: Given the dynamic nature of the role, the ability to manage time effectively and adapt to changing client demands is crucial. Flexibility in working hours and readiness to accommodate client schedules are often required. 1 Technological Proficiency: Proficiency in various software tools and platforms, such as Salesforce, is beneficial for managing client interactions, documenting recommendations, and tracking progress. 1 Commitment to Customer Experience: Demonstrating a genuine commitment to providing excellent customer experience ensures client satisfaction and fosters long-term relationships. Overall, the role of a Health & Safety Consultant demands a blend of technical expertise, interpersonal skills, and a dedication to ensuring the well-being of employees in diverse work environments. Education/Experience * A degree or diploma from an accredited college or university * Having or pursuing OHS Designation (example: CRST, CRSP) * Strong knowledge of the Occupational Health and Safety Legislation throughout Canada * A strong background in developing and implementing comprehensive health and safety programs such as, but not limited to, training, auditing, evaluating process risks, safe work procedures…
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The role of a Health & Safety Consultant is crucial in ensuring that organizations maintain safe and healthy working environments for their employees.This is a field-based role and a valid G license is required.Here's a breakdown of the key aspects of this role: 1 Providing Advice and Support: As a Health & Safety Consultant, your primary responsibility is to offer guidance, recommendations, and solutions to clients regarding health and safety practices. This involves assessing risks, understanding regulatory requirements, and suggesting measures to mitigate potential hazards. 1 Client Interaction: You'll be actively engaging with clients, both virtually and onsite, to understand their specific needs and challenges. This may include conducting audits, evaluating operations, and providing tailored advice to improve safety standards. 1 Development of Health & Safety Management Systems: You'll work closely with clients to develop comprehensive health and safety management systems tailored to their business operations. This includes drafting relevant policies, procedures, and training programs to ensure compliance with regulations and best practices. 1 Project Work and Collaboration: Alongside your day-to-day client interactions, you may also be involved in larger projects aimed at enhancing health and safety practices or developing new solutions. Collaboration with other consultants is essential to meet client expectations and achieve business objectives. 1 Compliance and Regulatory Knowledge: A deep understanding of Occupational Health and Safety legislation is imperative in this role. You'll need to stay updated on relevant laws and regulations to ensure that clients remain compliant with legal requirements. 1 Education and Experience: A degree or diploma in a relevant field, coupled with a minimum of 5 years of experience in health and safety, is typically required for this role. Additionally, having or pursuing OHS designations demonstrates a commitment to professional development in the field. 1 Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively engaging with clients, understanding their needs, and conveying complex information in a clear and concise manner. 1 Time Management and Flexibility: Given the dynamic nature of the role, the ability to manage time effectively and adapt to changing client demands is crucial. Flexibility in working hours and readiness to accommodate client schedules are often required. 1 Technological Proficiency: Proficiency in various software tools and platforms, such as Salesforce, is beneficial for managing client interactions, documenting recommendations, and tracking progress. 1 Commitment to Customer Experience: Demonstrating a genuine commitment to providing excellent customer experience ensures client satisfaction and fosters long-term relationships. Overall, the role of a Health & Safety Consultant demands a blend of technical expertise, interpersonal skills, and a dedication to ensuring the well-being of employees in diverse work environments. Education/Experience * A degree or diploma from an accredited college or university * Having or pursuing OHS Designation (example: CRST, CRSP) * Strong knowledge of the Occupational Health and Safety Legislation throughout Canada * A strong background in developing and implementing comprehensive health and safety programs such as, but not limited to, training, auditing, evaluating process risks, safe work procedures program management and managed systems approach…
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Portfolio are proud to be exclusively representing our award-wining, multinational professional services client in their search for a Senior Software Engineer. The ideal candidate will have: * Open, collaborative mindset with a keen eye for detail and an inquisitive mind * Comfort collaborating or leading in solving complex problems to deliver meaningful improvements for our customers. * Initiative in solving and pre-empting production issues * Passion for learning new technologies and ways of working. * Contribute to maintaining and instilling learning culture in the team. * Leadership in areas of innovation through investigation and evidence-based analysis * Understanding of Agile principles and experience in iterative, incremental delivery * Excellent time-management, verbal, and written communication skills * Willingness to collaborate across the business as "go-to" person on initiatives that make an impact to our customers. * Professional experience in programming in two or more languages, preferably using test-driven and Object-Oriented methodologies (we use Laravel, Drupal and Typescript amongst others) * Ability to deliver semantically correct, performant, responsive frontend code. * Experience enhancing application performance and security. * Knowledge of or experience configuring CI/CD pipelines. * Familiarity with serverless applications, headless or microservices architecture * Knowledge of DevOps, DevSecOps and Quality Engineering practices. P1116889NBR2INDMANS
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Customer service Administrator Greater Manchester
Permanent £23,000 - £25,000 Per Annum
Ref: P46952LF Group
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line. We are looking for an experienced Customer service administrator to join the team, providing excellent customer care to clients and all associated administration. You be contacting clients via phone and VC to gain a good understanding of their needs, answering any queries they may have and maintain contact throughout the process. This is a very fast paced role, in an ever-changing environment, you will also have the opportunity to assist other departments and expand your knowledge and growth within the business. If you have experience of high-level customer service within a professional environment, good excel skills and want longevity in your next role, please apply today and we'll be in touch!Job Purpose * To deliver world class client care in order to exceed our clients' expectations and provide ongoing contact and support to clients throughout the Tribunal process to support with the Company's Retention & Growth. * Day-to-Day Responsibilities * Daily telephony/VC contact with clients to qualify the service being delivered, and to assess what additional support, if any, is required and to realise that support on their behalf. * Recording the number of client contacts made on a weekly basis to the Manager - text messages/calls/VCs. * Liaising with other departments; to ensure they take any required action, and to support with any actions within this remit where necessary to ensure delivery of quality service. * Be proactive in resolving any potential service issues, and the ability to use initiative in following up on any necessary client actions determined from direct client communications. * Recording and reporting on information and feedback obtained to relevant parties. * Support with new work allocation including the registration of new requests. * Arranging client visits for Experts and sending the relevant correspondence to both parties. * To manage the mailbox by actioning emails and inputting data onto the system and updating both parties with the correspondence. * Support with any projects geared towards continuous development of the department. * Management and maintenance of assets - reviews and updates as required. * Keeping client details up to date in all internal systems.. * All client telephone calls to be undertaken in accordance with the company standards. * All written client correspondence to contain clear, accurate and thorough information and meet required company standards. * Meet departmental and Company protocols and KPIs. What you Bring to the Team * A total commitment to client service. * A bright, enthusiastic outlook, a "can-do" attitude, a thirst for knowledge and the ability to communicate effectively within the team. * Ability to work in a fast-paced environment. * Strong customer-facing and telephone experience and time management skills. * A dynamic and flexible approach, as well as the ability…