Group In Greater Manchester Jobs
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Grad Programme - EAP COUNSELLORLOCATION: MANCHESTER (OFFICE BASED FULL TIME)SALARY: £25K + FANTASTIC BENEFITSREPORTING TO: COUNSELLING MANAGER Are you a BACP registered member?Have you completed 100 hours or more?Have you got a BACP Accredited degree in counselling or a level 4 diploma?Have you got your certificate of proficiency, or have it booked in? Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester!As a grad counsellor, you will go through a paid 6-month programme with the opportunity to work full time or part time once you have completed the programme and will have the chance to develop your skills in Digital Counselling, Telephone Counselling, Solution Focused Counselling, Risk Assessment and Managing Risk, Safeguarding Training, Online CBT, Online Counselling and Case Management.You will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support…
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Fire Safety Advisor Greater Manchester
Permanent £28,000 - £32,000 Per Annum
Ref: P965905CCR12 Group
Calling all Fire Safety Superstars! Are you passionate about fire safety and ready to make a real difference? My client is seeking a knowledgeable and dedicated Fire Safety Advisor to join a dynamic, forward thinking team! Key Responsibilities: * Client Advisory Role: Provide expert advice on fire safety, overseeing QA and validations for a team of Fire Risk Assessors and Validators. * Client Support: Offer prompt telephone and email assistance to address client concerns related to fire safety. * Legislation Updates: Stay updated on legislative changes, ensuring the team remains informed and compliant. * Client Assistance: Offer practical support to clients in using online systems and initiate proactive client calls to support their fire services. * Complaint Handling: Skillfully manage complaints and service issues, ensuring exceptional client satisfaction. * BAFE Standards Management: Maintain familiarity with BAFE standards and efficiently manage BAFE systems for Peninsula Group clients. * Specialization in Fire: Utilize practitioner experience to specialize in fire safety, ensuring comprehensive expertise. * External Liaison: Interface with external enforcement agencies on behalf of clients, as approved and requested. * Systems Amendments: Update fire safety management systems and risk assessments as per client requests. * Compliance Assurance: Ensure all advice provided meets BAFE requirements and standards. * Development Initiatives: Contribute to the development of fire systems and eLearning modules as needed. * Guidance & Checklists: Assist in creating Fire Guidance Notes, Standard Phrases, and Checklists for various legal jurisdictions serviced by Peninsula. Requirements: * Relevant practitioner experience in fire safety. * Familiarity with BAFE standards. * Excellent communication and problem-solving skills. * Ability to adapt to changing responsibilities and organizational objectives. This role offers a challenging yet rewarding opportunity to make a substantial impact on fire safety while growing within a dynamic organization. Join us in ensuring a safer environment for all! Ready to ignite change? Apply now and become a vital part of the team! P965905CCR12INDMANS
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Associate Director - Legal Greater Manchester
Permanent £60,000 - £100,000 Per Annum
Ref: P46856GOR Group
Associate Director - Legal | Manchester | Competitive Salary Our client, a global marketing-leading business services provider in the heart of Manchester, is looking to recruit an Associate Director - Legal to manage their In-House Legal and HR functions. You'll also serve as their UK General Counsel, providing comprehensive legal support & expert advice across a wide range of matters that arise within their group of companies.We are looking for professionally qualified lawyer with experience across the full commercial sphere of the law plus an operational leader who has a strong commercial focus within a fast-paced environment. You'll be part of the team managing the Groups' legal and risk management strategy and will require exceptional communication skills to provide commercial and pragmatic advice to a range of stakeholders across the Group.As an Associate Director - Legal, your key duties & tasks will include: * Leading the day-to-day operations of our legal, internal HR, procurement and compliance functions. * Working in partnership with relevant business units to provide commercially sound legal advice. * Providing key support to the GC on any Corporate Governance matters including mandatory filings, preparation of board meetings and attendance at internal compliance meetings when required. * Providing corporate law advice * Responsible for the drafting, negotiating and advising on a wide range of contractual agreements * Providing commercial legal advice to across the UK business with the assistance of external counsel where necessary and relevant. * Managing legal risk in a manner that supports commercial success.To be successful, you'll have preferred post-qualification experience of roughly 5-7 years although candidates outside of this bracket will be considered and be a natural leader with strong business acumen and a commercial mindset.Additional desirable skills and attributes include: * Law experience within the UK including a strong technical contract law knowledge with experience of negotiating commercial contracts * Experience of working within an in-house legal function with proven a proven commercial legal background * Some competition, IP and GDPR experience would be an advantage, or the ability to identify issues in these areas. 46856GORINDMANS
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Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.Our client is looking for a UX Designer who can drive the evolution of user experiences on the company's e-commerce platform, ensuring a delightful and intuitive journey for customers. Apply user-centric design principles to elevate the overall aesthetic and usability, with a keen focus on enhancing the e-commerce shopping experience. Skills and Experience: * 3+ years of experience in UX design for e-commerce platforms or digital products. * Proficiency in user-centred design methodologies and the ability to translate user insights into compelling user experiences. * Strong visual design skills with a portfolio highlighting standout design projects. * Familiarity with web analytics tools (e.g., GA, Pendo, Hotjar) and an understanding of e-commerce user behaviour. * Experience with A/B testing concepts and an openness to collaborate with CRO specialists. * Agile workflow experience, focused on iterative design and collaboration within cross-functional teams. * Proficient in prototyping tools to visualise and communicate design concepts. * Comfortable working collaboratively across disciplines to optimise the customer experience. If you're interested, please apply and drop me an email at nandini.bhatia@theportfoliogroup.co.uk! INDMANS
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Health and Safety Advisor Greater Manchester
Permanent £26,000 - £32,000 Per Annum
Ref: P965905CCR10 Group
My client an award-winning global consultancy, outsourcing the best Health and Safety services to businesses across the UK and Ireland are growing... believing in what they do with a clear commitment across a wide range of sectors, they are keen to grow the team with big plans for the new year! Join an organisation with a supportive and engaging working environment, giving individuals the best opportunity to excel and grow within themselves and their career! * Are you passionate about health and safety and looking to join an inspired and motivated team? * Opportunity to further grow and develop your career within H&S?We are looking for an enthusiastic, motivated and hardworking Health & Safety Advisor who will be responsible for providing H&S advice to clients, to actively own cases to resolution, building rapport and relationships with clients on each interaction. To provide H&S advice to a wide variety of clients of Peninsula throughout different sectors within the Advice Team and to support the health & safety consultancy in technical matters.The ideal candidate will be highly organised with excellent attention to detail. You will need to have the ability to work under pressure and keep a level head whilst being able to use your initiative and follow instructions within a busy office environment. Day-to-Day Responsibilities as a Health and Safety Advisor: * To respond to requests (telephone or electronic) from clients and provide relevant technically and legally correct Health and Safety advice in a professional and practical manner. * To provide telephone/e-mail advice. * To be able to advise on Fire, Food and Construction Safety. * To train all advisors and senior advisors and to regularly update the team on relevant changes to legislation and guidance * To provide practical support to clients in using their online systems and make pro-active calls to clients in support of their H&S service. * To manage complaints and super service issues relating to advisors and senior advisors. * To liaise with external Enforcement, and other, Agencies on behalf of clients, when approved and requested by Senior Management. * To amend, following a client request, management systems and risk assessments. * To quality check the advice given by advisors and senior advisors * Development of H&S systems and elearning as requested * Assist the Technical Manager in the writing of Guidance Notes, Standard Phrases and Check lists, covering all legal jurisdictions serviced by Peninsula. Why Join our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of health & safety queries issues across all different sectors. The office is fast-paced and busy, so we look for team members who have a positive and results-focused attitude. The management team work closely together to build team and client experience with the business objectives at heart. So, if you are ambitious, focused and have a passion for being a member of a successful health & safety team, you'll soon discover that there are unlimited opportunities for you at Peninsula.…
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Legal Operations Manager Greater Manchester
Permanent £40,000 - £50,000 Per Annum
Ref: 47053BG Group
Portfolio are proud to be representing our award-wining, professional services client in their search for a Litigation Manager. This role will ensure clients of the firm receive a high-quality service when they are subject to Employment Tribunal Jurisdiction. The role will undertake side by side coaching and mentoring, quality assessments at a strategic level and overseeing the work undertaken by litigators. In addition, the Litigation Manager will set out defined protocols and manage the Litigation function to ensure that work is carried out in accordance with protocols and codes of practice.The Litigation Manager will also be responsible for: * Demonstrate commercial knowledge of the firms range of services and products and to be able to discuss these with clients as appropriate, and to proactively assist in the retention of existing clients and promoting new business opportunities by obtaining introductions for potential new clients. * Overseeing the mystery shopping of the Litigation service, side by side coaching whilst reviewing work and advice on Employment Tribunal claims. * Conducting formal quality assessments in respect of work done throughout the conduct of cases, including preparatory work, Case Assessment Reports, Client Visit Reports, communication with clients and advocacy at Interlocutory Hearings, with a focus on client retention. * Coach, mentor and develop members of the allocated Litigation Team so as to improve technical proficiency and/or client care skills. Identify any development needs and liaise with Leadership Team on any themes and trends in terms of development areas following completion of the assessment process. * Attending and conducting Service Reviews, case managements discussions, preliminary hearings, and any other type of hearing as and when required at hearing centres in England and Wales, Scotland or Northern Ireland. * Liaising with other members of the Leadership Team, offering support to their respective teams to assist in building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers. * To deal with escalated and corporate service issues through to resolution and in a timely manner. * Line-manage a Litigation team, meeting with each team member, in order to lead, develop and provide professional support and assistance on strategic, technical and/or complex employment law queries. * Checking and verifying reserving information and liaison with the Insurers as a point of contact in terms of recommendations on coverage, settlement contributions and most likely outcomes. To be considered for this opportunity it is essential that you have the following: * Employment Law knowledge and Tribunal experience. * Legally Qualified. * Experience of managing others. * Strong organisational and administrative skills, as well as high attention to detail, accuracy and consistency. * Have an approachable and diplomatic manner. * Ability to lead, influence and motivate others.INDMANS
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Employment Law Paralegal Greater Manchester
Permanent £26,000 - £26,000 Per Annum
Ref: 47218LF Group
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Litigation Executive, specialising in Employment Law. Job PurposeTo assist our broad spectrum of clients with Employment Tribunal matters, from advising on merits of the case, drafting responses to exchanging witness statements as well as conducting telephone preliminary hearings. Job OverviewWe are looking for a bright, confident, legally-qualified individual, preferably with employment law experience, to work in a dynamic team to cover all aspects of case preparation. The ideal candidate will relish assuming responsibility for a caseload in a fast-paced but supportive team environment. The focus is on great client service, along with a firm commercial approach, and we are looking for someone with excellent communication skills to provide that. Day-to-Day Responsibilities· Assessing Tribunal matters as well as early conciliation matters· Drafting pleadings, witness statements and relevant applications· Dealing with all aspects of document disclosure and creation of bundles· Liaising with Tribunals, Claimants' representatives, clients and ACAS· Providing advice on case prospects and achieving commercially favourable settlements· Conducting preliminary hearings by telephone What you Bring to the Team· Law degree (or GDL) plus good litigation experience and/or a professional qualification (LPC/BPTC)· A real commitment to helping our clients through a difficult time· A positive approach to a busy workload and team work· A genuine passion for employment law and attention to detail INDMANJ
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HR Documentation Advisor Greater Manchester
Permanent £22,000 - £25,000 Per Annum
Ref: 46996LF Group
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced so organisation and attention to detail are a must! If you are looking for a role that gives great progression with Human Resources, and hold the relevant qualifications, please apply today and we'll be in touch! Job PurposeThe main priority of the role is to create, update, maintain and review employment documentation for our clients.Job OverviewThis role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus.Day-to-Day Responsibilities* To create client documentation based on the needs of the client and the suitability of relevant policies and procedures.* To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these.* Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate.* To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction.* To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations.* To guide clients through their online client portal.* Liaise with the Digital Field Consultants and deal with queries as appropriate.* Manage own workload working from the task list.* Ensure deadlines and any KPI/SLA/targets are met.* Ensure work in line with any quality criteria/instruction in place.* To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention.* To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems.* Check client details using the computerised database.* Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days.* Maintain a clear desk and tidy work environment.* To undertake E-learning sessions as and when required.* Assist with training for new starters. What you Bring to the Team* Knowledge of employment law.* Excellent written English.* Excellent word processing skills.* Attention to…
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for experienced HR Advisors. This unique HR Advisory role is open to individuals looking to pursue a successful HR career, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing commercially focused, solution based HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following:* Good employment law knowledge either through studies or working experience.*CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure in a fast moving performance driven environment * Excellent communication skills.INDMANJ