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Portfolio are proud to be representing our client, an award winning market leader of HR solutions for SME's. With over 40 years' experience, they are experts in their field and want to expand the HR Advisory team to keep up with demand. We are looking for People Managers, who have a solid background in HR Processes, absence reviews, disciplinaries, decision making and outcomes etc. You don't need a qualification, just strong working experience - the company can help you to achieve your CIPD Level 7! So if you come from a retail / hospitality people manager role, maybe you are looking for a change in hours, or a complete career change, please apply today and we will be in touch to discuss further! Job PurposeThe role of Employment Law Consultant is to provide advice to clients on all aspects of HR and employment law, creating and reviewing bespoke employment and HR documentation as required. Job OverviewThis role is a busy and fast paced position within Employment Services Department and Employment Law Consultants are expected to have an excellent understanding of employment law, with experience relating to policy wording advantageous. This role requires a particular focus on attention to detail and a strong client focus. Main Tasks * Support clients in a timely manner, providing quality advice and providing professional quality documentation, whilst adhering to Peninsula's current policies, procedures, and SLAs. * Actively own and lead cases to resolution, building rapport and relationships with clients with each interaction. * Take responsibility for the management of your workload and diary in accordance with Company protocol. * Liaise with clients via video conference and telephone and email to create bespoke employment documentation in accordance with Peninsula's policies and procedures. You will also be required to undertake face to face meetings when required. * Present HR and employment law training to client and non-client groups via video conference or in person. * Record work via internal computerised systems. * Produce daily and weekly reports as required. * Contribute to a collegiate and knowledge sharing culture, supporting training and development of others, valuing and utilising the different skills and expertise of colleagues. * Ensure knowledge of employment law and HR best practice is continually updated. * Strong understanding of the services offered by the Peninsula Group and the ability to confidently discuss these services with clients, making recommendations as appropriate. * Undertake or provide support with any bespoke projects as requested by Management. * Attend training and team meetings as and when required, to include those which may take place outside your normal working hours/days. * Carry out other tasks as deemed necessary by the company. What you Bring to the Team * Excellent knowledge of employment law and HR * Exceptional communication skills * Professional and confident manner when interacting with clients * Excellent written English * Attention to detail * Ability to prioritise your workload whilst working under pressure * Strong organisational skills * Ability to present information accurately * Excellent word processing…
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Portfolio are proud to be representing our client, an award winning market leader of HR solutions. This newly created role is integral for the growth of the business and providing an outstanding service to their clients. We are looking for a HR Expert to offer advice to their clients over the phone, email and VC around all things HR, documentation, people management, disciplinaries, policy etc. you will also communicate any legislation changes to the business to ensure the company is offering legally compliant advice. You must be proactive, identifying needs within the dept and suggesting solutions. You will have full autonomy as you will be involved in every part of the HR Advisory dept, this is a very varied role and a great opportunity for someone who feels ready for a change and a new challenge! You will need a HR Degree / CIPD qualification, strong working background and up to date Employment Law knowledge. Job PurposeTo work as part of our Bright Advice Ireland team, taking ownership of the support given to Bright Ireland clients and working with the BrightHR Advice Operations Manager to grow and develop the service. Job OverviewThe Advice & Technical manager role requires you to take ownership of the Bright advice Ireland service. The role will involve you providing Bright clients with legally compliant advice as well as delivering the BrightBase plus documentation service. To grow the service further, you will also be required to work with sales forming strong relationships with BDMs and providing legally compliant advice to prospects. Main Responsibilities * To provide telephony employment law and HR advice to clients. * To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. * To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. * To provide clients with supporting information/documentation to assist them in the advice provided where applicable. * To review client documentation and provide advice accordingly, taking their internal terms and conditions into account and offering critique support. * To deliver the BrightBase plus service ensuring clients receive compliant bespoke documentation in line with set SLAs. * To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. * To follow internal protocols for managing and escalating cases where applicable. * Drive an increase in referrals to the Bright Sales team through identifying opportunities and establishing need. * Drive an increase in usage of the Bright Advice services including but not limited to the telephone advice line, BrightAdvice app, BrightHR Lightning and BrightBase. * To support with reviewing content and ensuring relevant documentation is up to date. * Maintain and create FAQ or any knowledge base. * To support BDMs providing advice to prospective clients and new clients by telephone and email. * To build relationships with BDMs to increase trust and use of the service. * To ensure you are fully updated on products and additional services to drive…
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Are you a motivated sales professional looking to advance your career in the business-to-business (B2B) sector? Join our dynamic team in Glasgow and become a key player in driving our company's success! About Us:We are a fast-growing company dedicated to providing top-tier business solutions to our clients. Our team is passionate, innovative, and committed to excellence. We are seeking a talented B2B Sales Executive to join us in our Glasgow office and help us expand our client base. Key Responsibilities: * Identify and target potential business clients through research and networking. * Develop and maintain strong relationships with clients to understand their needs and offer tailored solutions. * Present and promote our products/services to prospective clients through meetings, calls, and presentations. * Negotiate contracts and close deals to meet and exceed sales targets. * Maintain accurate records of sales activities and client interactions in the CRM system. * Collaborate with the sales team to develop effective strategies and improve overall performance. Requirements: * Proven experience in a sales role, preferably in B2B sales. * Strong communication, negotiation, and interpersonal skills. * Ability to build and maintain client relationships. * Goal-oriented with a track record of meeting or exceeding sales targets. * Self-motivated and able to work independently as well as part of a team. * Excellent organizational skills and attention to detail. * Proficiency in Microsoft Office and CRM software. What We Offer: * Competitive salary of €26,000. * Comprehensive training and development opportunities. * Potential for career advancement within the company. * Supportive and collaborative work environment. * Access to a wide range of company benefits. If you are driven by success and ready to make a significant impact in the B2B sales arena, we want to hear from you! To apply, please send your CV Tierna.Laverty@theportfoliogroup.co.uk INDIRE46954TLR2
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Are you a motivated sales professional looking to advance your career in the business-to-business (B2B) sector? Join our dynamic team in Glasgow and become a key player in driving our company's success! About Us:We are a fast-growing company dedicated to providing top-tier business solutions to our clients. Our team is passionate, innovative, and committed to excellence. We are seeking a talented B2B Sales Executive to join us in our Glasgow office and help us expand our client base. Key Responsibilities: * Identify and target potential business clients through research and networking. * Develop and maintain strong relationships with clients to understand their needs and offer tailored solutions. * Present and promote our products/services to prospective clients through meetings, calls, and presentations. * Negotiate contracts and close deals to meet and exceed sales targets. * Maintain accurate records of sales activities and client interactions in the CRM system. * Collaborate with the sales team to develop effective strategies and improve overall performance. Requirements: * Proven experience in a sales role, preferably in B2B sales. * Strong communication, negotiation, and interpersonal skills. * Ability to build and maintain client relationships. * Goal-oriented with a track record of meeting or exceeding sales targets. * Self-motivated and able to work independently as well as part of a team. * Excellent organizational skills and attention to detail. * Proficiency in Microsoft Office and CRM software. What We Offer: * Competitive salary of €26,000. * Comprehensive training and development opportunities. * Potential for career advancement within the company. * Supportive and collaborative work environment. * Access to a wide range of company benefits. If you are driven by success and ready to make a significant impact in the B2B sales arena, we want to hear from you! To apply, please send your CV Tierna.Laverty@theportfoliogroup.co.uk INDIRE46954TLR3
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FIELD BASED ; Are you an Experience Business Development Manager / Executive Looking for a New Exciting Role? This an amazing and potentially life changing opportunity within an industry leader. You're guaranteed €70k Guaranteed are and OTE of €110,000 with top earners up to 150k+ and a car allowance of up to €6k/Company Car which currently exciting electric/hybrid cars.Our clients are an award-wining Health and safety, Hr and Employment Law service and have been in business for over 40+ years, supporting Business Owners and Senior Leaders.An amazing opportunity within a Truely sales lead organisation, which has grown from strength to strength and looking to bring on brilliant individuals with a hunger for success to contribute to that growth. In terms of your day to day you'll be: * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Attending and closing your own sales appointments. * Generate and attend meetings with potential introducers and referral partners. * Achieve quarterly sales targets. * Accurately build, manage, and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture. Qualities that will help you thrive in this role are: * 5+ years plus track record of selling solutions in a B2B environment (Industry experience NOT required). * Confidence in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors, and HR Managers. * Experience in a fast-paced environment attending a high volume of weekly meetings. * Previous field-based experienceThis a lucrative opportunity, with a lot of benefits across the wider group. P970137MA4R9INDIRE
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Do you have High level Customer service experience but want a change away from high volume calls and complaints?Want to work for an International, award-winning company that is still growing?If you are committed to excellent customer service and can take ownership of customer accounts, dealing with issues through to resolution, this could be the role for you! We are looking for a Customer service expert to join the onboarding team, you will be the main point of contact for your accounts during the first 30 days of their contract, answering question, solving problems and helping them to naviagte the system. This is a really nice role for anyone with a strong customer service bakground, looking to move away from high volume inbound calls! You will build rapport with your account holders and ultimatley contribute to retentions. Role DescriptionIn a fast paced, global business, provide excellent customer service to new clients through out-bound calling, by pro-actively contacting clients to arrange their on-boarding call and offer additional training to disengaged users. Contribute to increased engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Main Responsibilities * Provide an excellent customer service to our new and existing BrightHR clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 48 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to BrightHR's business goal of improving client retention by offering free upgrades of our software to existing clients * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of BrightHR by webinar for prospect clients to support our BDMs * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Bright transforms people management for small business owners. Bright believes in the power of small businesses and understands their importance to our high streets and local communicates. That's why we support small business owners with all their people management need and give them the tools to take their business to the next level.From everyday admin…
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Are you a dynamic and driven individual with a passion for creating successful events and seminars? Do you have a talent for motivating teams and a knack for exceeding sales targets? If so, we have the perfect role for you! Portfolio Group are proud to be representing our client, Our client, a leading business services provider with a thriving Events Department that plays a crucial role in generating sales revenue. Job OverviewThe successful person will have responsibility of managing the digital events (webinars) and live events (seminars and co-hosted events) functions on a day-to-day basis reporting to the Head of Digital Growth. The role is hands on with the expectation of reviewing the events processes/infrastructure and looking at ways to improve and generate new business lead.The role is fast paced and is part of the sales channel network within our marketing function. The role will have clear KPIs linked to sales leads and revenue performance and work closely with our sales teams locally. The role will liaise with peers across the group leveraging off best practices. Day-to-Day Responsibilities * To ensure the effective planning, the management and follow-up activity emanating from all digital events and in person event to maximise new business opportunities for the company. * Be intimately familiar with the digital events landscape (webinars) including product, market conditions, and content. * Have a clear understanding of data processes and best practice on the use of data to attract new business opportunities to each event. * Keeping up to date with industry knowledge and external event offerings, maintaining and developing good working relationships with external co-hosts. * Event execution of all conferences and overall management of all aspects of events including sourcing speakers, outlining content, managing resources, and organising all logistical What you Bring to the Team * Experience of managing successful events through digital platforms * Able to motivate, lead and coach a small team of people. * Able to work effectively with other people. * Understand every stage of the digital customer journey lifecycle and how to nurture and convert net new leads through digital marketing channels. * Proactive and commercial mindset Benefits * Profit Share Scheme * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 58787LSINDIRE
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Our Client are a Human Resource consultancy firm, who are specialists in Employment Law, HR Consultancy, Training and Compliance. They provide mediation services and can act as independent investigators, hearing officers and appeals officers. They are looking for a HR Consultant to join their team based in their Dublin office. The successful candidate will join an experienced and professional team and will work in a fast paced and stimulating environment. The role will be varied and involve the provision of high-quality HR support to clients. The successful candidate will require an exemplary understanding of HR employment law & best practice and will combine this with a commercial outlook and approach when supporting clients. This is a nationwide HR Consultancy Service, therefore the successful candidate will be expected to travel and stay overnight on a regular basis. Responsibilities: * Provide specialist HR & Employment Law support to clients. * Design and present effective HR solutions for a variety of clients within different industry sectors. * Lead complex workplace investigations, for example Dignity and Respect at Work, Disciplinary and Grievances for clients. * Provide robust, pragmatic advice and guidance to clients on-site, via telephone, video conference or email in relation to HR issues. * Build strong relationships within the current designated client base. * Create new client relationships and promote Graphite's HR & Employment Law expertise. * Research current developments in Employment Law and HR practice * Research, prepare content and present seminars and training workshops on current HR topics. * Contribute to the development of new compliance products and solutions. * Work with key colleagues within the wider organisation to meet client needs. * Work on site with clients to resolve HR issues and bridge gaps in their HR service or up skill HR teams in house in line with best practice and employment legislation. * Draft written content and be a key HR contributor for our employment law publications. * Review policies and procedures for clients and provide advice/guidance on required changes to ensure documentation is compliant with legislation. * Any other duties as maybe required of the Graphite Consultancy Team Person Specification: * Appropriate 3rd level degree programme in Human Resources / Employment Law, or equivalent experience * Minimum 3 years' experience in an HR role providing HR support to managers and/or the business * Experience providing advice on company policy and procedures * Excellent knowledge of Employment Law and its application in unionised and non unionised workplaces * Comprehensive knowledge of Human Resource developments in Ireland and Internationally * Understanding of the role of the third party industrial relations and employment institutions in Ireland * Highly Commercial * A flexible and adaptable individual with a constructive 'can do' attitude who is willing to contribute to the development of the business in order to maximise new business opportunities. * Ability to research and write HR compliance materials * Keen interest in current HR and employment law issues * Excellent communication skills (business English - verbal and written) * Strong…
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals looking to gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.If you have a HR qualification, experience working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'.The shift pattern for the role is 37 ½ hours per week working 5 days out of 7 as rostered on shifts varying between 7.00am and 9.00pm. The core shift is 9.00-5.30 but every couple of weeks you may be on 7.00am-3.30pm, 8.00am-4.30pm or 12.30pm-9.00pm and will have to work a couple of weekends a year 9.00-5.00pm in addition to at least one public holiday per year. Once you are trained there is a requirement to participate in an on-call roster. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure…
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Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals looking to gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.If you have a HR qualification, experience working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'.The shift pattern for the role is 37 ½ hours per week working 5 days out of 7 as rostered on shifts varying between 7.00am and 9.00pm. The core shift is 9.00-5.30 but every couple of weeks you may be on 7.00am-3.30pm, 8.00am-4.30pm or 12.30pm-9.00pm and will have to work a couple of weekends a year 9.00-5.00pm in addition to at least one public holiday per year. Once you are trained there is a requirement to participate in an on-call roster. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the work place is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your work load accordingly * An organised self-starter * Ability to work under pressure…